Refund policy

Returns & Exchanges

Due to the nature of our products, all sales are final.

We do not accept returns or exchanges on used or opened items. This ensures the safety, quality, and integrity of every product we offer.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 3 days of delivery at
support@indigoscentscandleco.com

Include:

• Your order number
• Photos of the item(s) and packaging

We’ll make it right with a replacement or refund where applicable.

Order Issues

We are unable to make changes or cancellations once an order has been processed. Please review your order carefully before completing your purchase.

Shipping Responsibility

Indigo Scents Candle Co. is not responsible for lost or delayed packages once they have been handed over to the shipping carrier. We recommend using secure delivery locations.

Contact

For any questions, please contact:
hello@indigoscentscandleco.com